Our marine claims team understands the nature and nuances of marine, and our global network of investigators, surveyors, adjusters and maritime attorneys are strategically placed to promptly address all claims issues with the Insured as they arise. It is our goal to ensure that all of your questions are answered and the necessary steps are taken to easily guide the Insured through the claims process.
Claim Emergency Hotline
Phone: 1-800-423-7675, select option 1 (24 hours a day, 7 days a week)
Claim Reporting Notice
To enable us to respond to your claim in an efficient manner, please provide prompt notice of any loss, which is to include all pertinent loss details as known. Upon receipt of the loss notice, a dedicated adjuster will initiate the process by assigning an investigator, surveyor, or attorney, as required.